Live Chat

Use Chat weekdays from 8 a.m. to 4 p.m. to get help with:

  • Your current bill, payment history or bill management
  • Creating an online account or resetting your password 
  • Restoring service 
  • Payment Extension, Payment Agreement and other payment programs
  • Start, stop or move service
  • Energy usage
  • Programs you are enrolled in
  • Additional services (Home Protection Plus, Surge Protection)

Click the Chat with us button below to begin.