Contact Us

Emergency

Customer service is now available at your fingertips.

The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs.

For Residential Assistance

Mon - Fri: 8 am - 5 pm

For Business Assistance

(855 DTE 4BIZ)

Mon - Fri: 8 am - 5 pm

Online Assistance

Mon - Fri: 8 am - 5 pm

Telecommunications Device for the Deaf (TDD)

For Landlord Assistance

Mon - Fri: 8 am - 5 pm

For Shareholder Services

For Investor Relations

Home Protection Plus

File a Complaint or Compliment

This form is not for emergencies. For gas leaks, downed power lines or outages, see the emergency section. Stay safe.

To pay by mail, send your bill to:

DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786