Switching to Natural Gas
Switch to natural gas for convenience and savings.
Safe and reliable natural gas can save you up to 50 percent compared to other fuel sources. Natural gas adds comfort – heating your home, cooking your meals and warming your showers – and its continuous supply makes it more convenient than other fuels.
Switching to natural gas is easy, and we’re here to help.
First, contact us to see if your property is in our natural gas service area.
Next, download and complete the Application for a Natural Gas Service Line/Main and mail or email it it to the appropriate address below. The form has step-by-step instructions.
Southeast Michigan
(Oakland, Wayne, Livingston,
Washtenaw & Monroe Counties)
DTE Energy New Services
17150 Allen Rd.
Melvindale, MI 48122-1083
(800) 338-0178
newcustse@dteenergy.com
All Other DTE Service Areas
DTE Energy New Markets
2689 Walkent Dr. NW
Grand Rapids, MI 49544-1499
(800) 533-6220
dtegasconstructionteam@dteenergy.com
 | Please note: We typically do not begin new installations to existing properties after September 15. To help expedite your installation prior to this date, please return the application form and other necessary documents as soon as possible. If you have any questions, please call or email us. (This timeline differs for newly built properties with no existing fuel source.) |
Am I eligible to switch?
Contact us to see if your property is in our DTE natural gas service area.
I’m Ready to Switch
Complete the application for a natural gas service line/main.
Watch this video to see how you’ll save money and get additional benefits by switching from propane to natural gas.
Switching from Propane Savings Calculator
Save an average of $1,700 annually with natural gas. Based on an average of 100 MCF of natural gas used per year compared to an average of 1,125 gallons of propane per year at $2.48 per gallon (average winter pricing of natural gas vs propane, 2022-2023).
Comparing Natural Gas Costs to Other Fuel Costs
Natural gas is an affordable option for your daily energy needs. See how much you can save.
The availability of natural gas service is subject to the proximity of your household to an existing natural gas main. Receiving marketing materials from DTE does not guarantee that natural gas service will be available at your location.
Your guide to natural gas installation.
Begin by filling out and sending us a brief online form to find out if DTE provides service at your property.
To find out if you’re eligible to switch to natural gas, download and complete the Application for a Natural Gas Service Line/Main and mail or email it to your area location below.
- The application provides step-by-step instructions.
- Our reply to your application will note whether you are required to pay any project installation costs.
Southeast Michigan
(Oakland, Wayne, Livingston,
Washtenaw & Monroe Counties)
DTE Energy New Services
17150 Allen Rd.
Melvindale, MI 48122-1083
(800) 338-0178
newcustse@dteenergy.com
All Other DTE Service Areas
DTE Energy New Markets
2689 Walkent Dr. NW
Grand Rapids, MI 49544-1499
(800) 533-6220
dtegasconstructionteam@dteenergy.com
| Please note: We typically do not begin new installations to existing properties after September 15. To help expedite your installation prior to this date, please return the application form and other necessary documents as soon as possible. If you have any questions, please call or email us. (This timeline differs for newly built properties with no existing fuel source.) |
When you switch to natural gas, your plumbing and some of your existing appliances will need to be converted. Many variables can impact the total cost, including the amount of additional piping needed to connect all your appliances to the natural gas line.
We recommend contacting at least two licensed heating or plumbing contractors for estimates. Here is a sample of licensed professionals that other customers have hired.
Installation usually takes four to six weeks, weather permitting. We will discuss installation timing with you prior to your project starting. Here’s what to expect:
- MISS Dig will place flags on the property to mark underground utility lines. Make sure children and neighbors know to leave them in place until the work is complete.
- DTE will hang a meter bracket and dig holes at the street and wall outside of your home to run the service line.
- We will repair any affected sidewalks, lawns and driveways.
When your service line has been installed, schedule an appointment with your heating or plumbing contractor to convert your home. Also, monitor the level of your current fuel source. It should be depleted before conversion day.
Your meter must be installed on the same day as your contractor appointment. Contact DTE to request a meter installation at least five business days before your contractor appointment.
For Southeast Michigan (Oakland, Wayne, Livingston, Washtenaw and Monroe counties), call (800) 338-0178. For all other DTE Service Areas, call (800) 533-6220.
During the application process, you will be informed about whether or not you will be responsible for a portion of construction costs. You can pay in one lump sum or in monthly installments with interest. If you’d like to pay your costs in full upfront, please contact us.
For Southeast Michigan (Oakland, Wayne, Livingston, Washtenaw and Monroe counties), call (800) 338-0178. For all other DTE Service Areas, call (800) 533-6220. Some service line fees may need to be paid upfront in full before installation.
Am I eligible to switch?
Contact us to see if your property is in our DTE natural gas service area.
I’m Ready to Switch
Complete the application for a natural gas service line/main.
Understanding Natural Gas Installation Costs
We keep service affordable for all customers by asking those requesting new service to cover necessary installation costs. This ensures the costs won't be passed along to all customers in the form of a rate increase.
Costs you are responsible for will be detailed in a letter mailed to you. You have the option of paying these costs in one lump sum or in monthly installments.