For Today, Tomorrow and the Future
To provide our customers with the reliable power they need and deserve, DTE is building a smarter, stronger, more resilient electric grid for a more electrified future. By fully automating our grid using smart devices, strengthening our infrastructure, rebuilding significant portions of the grid and trimming trees, we will reduce both the number and length of outages, while supporting the growth of our state and the communities we serve.
Explore grid updates in your area with the Power Improvements Map
1. Transitioning to a smart grid: Through 2029, we plan to fully automate our grid to help keep our customers’ power on, especially during extreme weather:
2. Upgrading existing infrastructure: We are replacing existing utility poles, power lines and electrical equipment to better withstand the increasing frequency of extreme weather events.
3. Rebuilding significant portions of the grid: Modernizing substations and replacing our infrastructure with stronger equipment helps reduce the length and frequency of outages. It also increases capacity to support growth and clean energy solutions like electric vehicles.
4. Trimming trees: Half the time customers spend without power is due to trees and branches falling into electric equipment during storms. To reduce and prevent outages, we are maintaining and trimming overgrown trees in your neighborhood’s utility right-of-way on a five-year cycle. Our tree professionals trim to an industry best-practice clearance to keep you safe and the energy grid reliable. Read more about our Tree Trimming process and practices.
Our modernized grid and infrastructure investments drive economic growth throughout Michigan, which means more jobs and support for communities. Many of our system improvements are sourced through Michigan-based suppliers, helping create and support more than 8,500 jobs in our home state. For more about DTE’s commitment to Michigan, please view our Sustainability Report.
We are committed to reducing power outages by 30% while cutting outage time in half by 2029. Learn about how we're working to improve reliability in your area with our Power Improvements Map.
For Today, Tomorrow and the Future
Every year, DTE upgrades natural gas pipes and meters in communities throughout Michigan to ensure safe, reliable and more environmentally-friendly natural gas delivery. Through our Natural Gas Renewal Program, we do the following:
Two to three weeks before we start work in your neighborhood, we send you a letter explaining the construction process and what to expect. We also communicate about our system upgrades with postcards, door hangers, social media postings and in person. If your contact information is up-to-date in My Profile & Preferences, you may receive email updates. You can also check our interactive map to track natural gas upgrades planned for your street.
Some work requires a crew member or contractor to enter your home or business. Our installer will present a photo ID badge with a valid expiration date.
Customers in Southeast Michigan call (313) 270-9240.
Customers in other DTE service areas call (616) 551-2621.
Before work begins, you may notice stakes or flags in your neighborhood. Please do not remove them. These mark boundaries and underground utilities to help promote safety.
You may also see survey crews, sewer inspectors and other approved DTE crew members or contractors before, during or after installation. Sewer line inspectors may ask to come inside to confirm our work will not interfere with existing underground pipes.
If your meter is already outside, we will only enter your home to relight your appliances when work is completed.
After our crews complete all natural gas upgrades in your area, a team member will visit your home or business to identify necessary repairs. We will repair your sidewalk, driveway and/or lawn to its original condition.
Learn more about our repair schedule, restoration information and other tips.
Southeast Michigan
(Wayne, Oakland, Macomb, Livingston & Washtenaw Counties)
(313) 270-9240
Monday to Friday
8 a.m. to 4 p.m.
Other DTE Service Areas
(616) 551-2621
Monday to Friday
8 a.m. to 4 p.m.
If you call after business hours, please leave us a message. Your call will be returned within two business days.